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Computer Support Group

The activities of the computer support team can be classified as covering a wide spectrum of interdisciplinary applications of computer methods and information technologies. In most cases, team members not only provide technical support, but also perform highly specialized computer programs necessary to solve problems and operate IT systems. Their main areas of activity include computer hardware diagnostics and repair, software configuration and maintenance, computer network management and user support in solving technical problems.

Admins

General support e-mail: admin(at)fis.agh.edu.pl

General support phone number: +48 12 617 2318

Micro Focus OES & GroupWise mail

(erydan, pegaz, orion, www & mail)

Micro Focus ZENworks & Windows workstations

(desktop applications & labs.)

Ticket system & Redmine service

(*.ticket.fis.agh.edu.pl)

Taurus Debian & Linux workstations & terminals

(taurus.fis.agh.edu.pl & labs.)

Windows servers & terminals

(remote desktop services)

Newton CentOS/Linux

(newton.fis.agh.edu.pl)

Virtualisation platforms

(esx / proxmox lab. VMs, misio, view, etc.)

Network infrastructure

(including: firewall, DNS, DHCP, NAT, LDAP, IPv6, etc.)

 

Stopka